Shipping and Handling
Order your parcel to the nearest Sokisahtel store! (FOR FREE!)
Sokisahtel stores are located in Tallinn (Ülemiste, Kristiine, Rocca Al Mare, Järve, Nautica, Foorum, Lasnamäe shopping centres, and in the passenger area in Tallinn Airport), Tartu (Kaubamaja, Tasku, Lõunakeskus, Kvartal), Rakvere (Põhjakeskus), Pärnu (Port Artur 2, Kaubamajakas), and Viljandi (UKU Centre). They are also present on the island of Saaremaa, and in Viimsi Centre in Harju County.
If the parcel has arrived at the store, you will be notified by phone.
DPD parcel machine (€2.99)
You will get hold of the products within an average of 3 working days from receiving the order confirmation at your email address.
Shipping fees will not be added to orders over 40 euros.
Omniva parcel machine (€2.99)
You will get hold of the products within an average of 3 working days from receiving the order confirmation at your email address. There are 181 Omniva parcel machines that are open all day in various locations all over Estonia. The recipient will be notified of the arrival and the location of a parcel via SMS and email.
Shipping fees will not be added to orders over 40 euros.
Always order your e-purchases to an Omniva parcel machine, since this is the only way to receive your parcel fast and precisely at the time that is convenient for you.
Itella SmartPOST (€2.99)
You will get hold of the products within an average of 3 working days from receiving the order confirmation at your email address. The recipient will be notified of the arrival and the location of a parcel via SMS and/or email. You can find out the location and the opening hours of the machine nearest to you by having a look at the map of our parcel machines.
Shipping fees will not be added to orders over 40 euros.
Courier (€5.99)
The product ordered will be delivered by a courier to the address noted in your order within an average of 3 working days from receiving the order confirmation at your e-mail address. In case of courier delivery, the customer will be phoned in advance and a delivery time will be agreed upon. If the delivery is unsuccessful, the consignment will be stored in an Eesti Post post office and the recipient will be sent a notification of the arrival of the postal consignment.
Shipping fees will not be added to orders over 50 euros.
WORLDWIDE SHIPPING (€5.99)
We ship worldwide. Delivery time worldwide can be up to 2 weeks - up to 14 business days. We provide a tracking number with Your parcel. Shipping fees will not be added to orders over 50 euros.
SHIPPING & HANDLING IN EUROPE (€5.99)
Delivery time within the European Union takes generally 3—7 days. If you order from Finland, we send your parcel by Itella SmartPOST. Please provide us with the location of your desired parcel machine location. The recipient will be notified of the arrival and the location of a parcel via SMS and/or email. You can find out the location and the opening hours of the machine nearest to you by having a look at the map of your parcel machines.
Shipping fees will not be added to orders over 50 euros.
PS! The shipping time for some products can be up to 2 weeks — if so, we will certainly inform you via email.
The goods will be shipped after the payment has been received.
The delivery time is generally up to 2—3 working days in Estonia, 3—7 days within the European Union, and up to 2 weeks outside of the European Union. The shipping time for some products can be up to 2 weeks — if so, we will certainly inform you via email.
If you have not received your parcel, please email us at info@sokisahtel.net or phone us from Monday to Friday between 9am and 5pm at +372 5551 0994.
In Estonia, you can take the packages in which the order arrived to the package collection point free of charge. See locations here: www.kuhuviia.ee